FAQ on Ordering and Services

How will I get my report?
All of our reports are delivered through email only.

When will I get my order?
All delivery of reports is done by email. You will receive your report
within 24 hours and often within a few hours.
Reports that include Astrologers Notes: Please allow up to 3
business days (Monday through Friday) for delivery.

What happens when I place an order?
You will immediately receive an email thanking you for your order.
If you do NOT receive an automated email, there was a problem
with your order. Please contact us at orders@vegaattractions.
com.

What if I change my mind and want to cancel my order?
That’s fine - just let us know with an email before your report is
delivered. Once the report is delivered the sale is final and we do
not give refunds. Please note: Your card is NEVER charged until
we have received all the relevant information from you - including
the specific birth information. If we never hear from you, we
assume you wish to cancel your order, and your card is never
processed.

I haven't received my report?
If you have not heard from us, there is usually a problem with
email. Often it is a typo or filtering of email. Please be sure to add
orders@vegaattractions.com to your email. You can also check
your trash or bulk folders. In any case, please contact us again.

What if my report is wrong?
Your mistake or ours, we will fix it and send you the correct report.
Please reply to your report with the correct information at
orders@vegaattractions.com

I lost my report?
We will resend it to you. Send us an email at
orders@vegaattractions.com. Please include your name, order
number and date of the report if you can.

Can I use Paypal?
Yes. Please complete your order through our shopping cart first.
We will then send you a money request using your email through
Paypal.

Taxes and shipping costs?
All tax is included in the price. There are no shipping charges
because all reports are delivered through email.

Security of Site
Our site and shopping cart is secure and encrypts your order
before sending it to us.

I’m not happy with my report - can I get a refund?
No. We provide samples of all our reports and as a service based
business we can not give refunds.   However, we do our best to
please and welcome questions and comments about your report.

Do you give my email or other personal information out?
No. We respect your privacy. We never give out your email or
other personal information.

Are there any terms and conditions to this service?
Yes. Please read our terms and conditions here. The short
version is for legal purpose our services have to be considered for
Entertainment Purposes only.

What birth information will you need from me?
That depends on the report. Most every report will require your
birthday (month, day, year), birth location (city and state and
country) and birth time if known. When you check out you will be
lead through the birth information form.
Relationship reports require this for both people involved.
The Day Search report will also need what span of years you want
us to search.
Future Insights (Transit report) will need a start date to the start of
the 6 or 12 month report.
Wedding Date will need the couples birth information, the location
of the wedding and also the span of dates you want us to search.
Please see the report page for more description of the service.

Didn't find your answer? More questions? Please contact us at
orders@vegaattractions.com